1. Overview
This website is operated by ShinyHuntCards. Throughout these Terms and Conditions, the terms “ShinyHuntCards,” “we,” “us,” and “our” refer to ShinyHuntCards and its owners, employees, and authorized representatives.
These Terms and Conditions apply to your use of ShinyHuntCards.com, including purchases made through the website and any related services we provide.
By accessing our website, creating an account, or placing an order, you agree to these Terms and Conditions. Do not use the website or place an order if you do not agree to these terms.
2. Eligibility
You must be at least 18 years old to place an order. Customers under 18 may use the website or make a purchase only with the involvement and permission of a parent or legal guardian.
Our website is not intended for children under 13, and children under 13 should not submit personal information through the website.
3. Products and Product Information
ShinyHuntCards sells products that may include:
- Individual trading cards
- Professionally graded cards and slabs
- Sealed trading-card products
- Mystery bags and mystery products
- Collectible merchandise
- Card supplies and accessories
- Event-related products and services
We make reasonable efforts to provide accurate descriptions, photographs, pricing, condition information, and product details. However, colors and appearances may vary depending on lighting, photography, displays, and device settings.
Unless expressly stated otherwise, product photographs may be examples of the type of item being sold and may not represent the exact item a customer will receive.
4. Card Condition and Third-Party Grading
Raw card conditions are based on our reasonable opinion and are not guarantees that a card will receive a particular grade from PSA, CGC, Beckett, TAG, or another grading company.
Grades assigned to slabs are opinions issued by the applicable third-party grading company. ShinyHuntCards does not control or guarantee a grading company’s standards, label information, population reports, future regrading decisions, or market acceptance.
Customers should review all available photographs and descriptions before purchasing.
5. Collectible Values
Trading-card and collectible values can change rapidly. Any market value, chase value, estimated value, comparison price, or potential resale value shown on our website or marketing materials is a good-faith estimate based on available market information at the time the product or batch was created.
Estimated values are not guaranteed resale prices. ShinyHuntCards does not guarantee that a card or collectible can be sold for a particular amount or that it will maintain or increase in value.
6. Mystery Products
Every paid mystery product will contain the physical item or items described on its product page.
The exact card, slab, character, set, grade, rarity, or value received is not known until the product is opened. Purchasing multiple mystery products does not guarantee that a customer will receive a chase item or a particular type of item.
Unless otherwise stated on the product page:
- Advertised odds apply to the full batch when it is created.
- Odds do not mean that every fifth, tenth, twenty-fifth, or other numbered purchase will be a winning or chase product.
- Purchases are randomly selected from the available product pool.
- Remaining odds may change as products from the batch are sold or opened.
- Estimated values are based on available market information when the batch is assembled.
- Market values may increase or decrease after the batch is created.
- There is no cash alternative for an item received.
We will not knowingly advertise a specific chase item as remaining in a product pool after we know that it has already been removed or claimed.
Customers agree that disappointment with the particular card, character, grade, rarity, or estimated value received is not grounds for a refund after a mystery product has been opened.
7. Orders and Payment
Submitting an order does not guarantee acceptance. We may cancel or limit an order because of:
- Inventory errors
- Pricing or description errors
- Payment problems
- Suspected fraud
- Unauthorized purchases
- Quantity limits
- Website or technical errors
- Products being unavailable
If we cancel an order after payment has been collected, we will issue a refund to the original payment method for the canceled portion of the order.
Customers are responsible for providing accurate billing, shipping, and contact information. Applicable taxes and shipping charges will be displayed during checkout.
8. Pricing Errors
We make reasonable efforts to display accurate prices. If a product is accidentally listed at an incorrect price, we may cancel the order and issue a full refund or contact the customer for approval before processing the order at the correct price.
9. Order Cancellations
Cancellation requests should be sent to [support email] as soon as possible.
We cannot guarantee that an order can be canceled after it has entered fulfillment, been packaged, received a shipping label, or been transferred to a carrier.
Approved cancellations will be refunded to the original payment method.
10. Returns and Refunds
Because of changing collectible values, condition concerns, substitution risks, and the possibility of tampering, the following products are generally final sale:
- Individual trading cards
- Professionally graded cards and slabs
- Mystery bags and mystery products
- Opened sealed products
- Sale or clearance collectibles
- Products purchased in person at an event
These final-sale rules do not apply when an item arrives damaged, is the wrong item, is missing from the order, is materially different from its description, or when a return or refund is otherwise required by law.
Mystery products cannot be returned because the customer does not like the contents or because the item’s current market value is lower than expected.
Unopened, unused, non-collectible merchandise may be eligible for return within 14 days of delivery. Prior return authorization is required. The customer is responsible for return shipping unless the return resulted from our mistake or a defective product.
Original shipping charges are generally nonrefundable unless the order was incorrect, damaged, defective, or not delivered as promised.
Refunds are issued to the original payment method. Processing times imposed by banks, payment providers, or card issuers are outside our control.
11. Damaged, Incorrect, or Missing Items
Customers should inspect orders promptly after delivery.
Please notify us at [support email] within 3 calendar days of delivery if an item is damaged, incorrect, or missing. Include:
- The order number
- A description of the problem
- Photographs of the shipping box or mailer
- Photographs of the shipping label
- Photographs of the packaging materials
- Photographs or video showing the item’s condition
Customers should retain all packaging until the claim is resolved. Failure to provide photographs or retain the packaging may prevent us or the carrier from completing an investigation.
This reporting period does not limit any nonwaivable rights provided by applicable law.
12. Shipping
Our Shipping Policy is incorporated into these Terms and Conditions.
Customers are responsible for reviewing and confirming their shipping address before submitting an order. ShinyHuntCards is not responsible for additional costs or delays caused by an address incorrectly entered by the customer.
13. Promotions and Giveaways
Promotions, giveaways, contests, and special events may be subject to separate rules. When separate rules are provided, those rules will control if they conflict with these general Terms and Conditions.
No purchase is required for a giveaway unless the applicable official rules expressly and lawfully state otherwise.
14. Reviews and User Content
Customers may submit reviews, photographs, comments, or other content where those features are available.
By submitting content, you confirm that:
- The content is truthful and based on your genuine experience.
- You have the right to submit it.
- It does not violate another person’s privacy or intellectual-property rights.
- It is not unlawful, threatening, fraudulent, or malicious.
You grant ShinyHuntCards permission to display, reproduce, and share submitted content in connection with our website, products, events, and marketing. We will not alter a review in a way that materially changes the reviewer’s expressed opinion.
15. Intellectual Property
The ShinyHuntCards name, logo, website design, product photographs, written content, graphics, and original marketing materials are owned by or licensed to ShinyHuntCards and may not be copied or commercially used without written permission.
Pokémon, Naruto, and other names, characters, artwork, trademarks, and intellectual property belong to their respective owners. ShinyHuntCards is an independent retailer and is not affiliated with, endorsed by, or sponsored by those intellectual-property owners unless expressly stated otherwise.
16. Prohibited Conduct
You may not:
- Use the website for unlawful or fraudulent activity.
- Attempt to access another customer’s account.
- Interfere with the website’s security or operation.
- Use automated systems to scrape or overload the website.
- Submit false payment, shipping, or identity information.
- Attempt to manipulate promotions, purchase limits, or mystery-product distribution.
- Copy or commercially exploit our original website content without permission.
We may cancel orders, restrict access, or close accounts connected to prohibited conduct.
17. Website Availability
We work to keep the website available and accurate, but we do not guarantee uninterrupted access. The website may occasionally be unavailable because of maintenance, updates, service-provider outages, security issues, or circumstances outside our control.
18. Disclaimer of Warranties
To the fullest extent permitted by law, the website and services are provided on an “as available” basis.
Nothing in these Terms excludes warranties, protections, or remedies that cannot legally be excluded. Manufacturer warranties, when applicable, are provided by the manufacturer and subject to the manufacturer’s terms.
19. Limitation of Liability
To the fullest extent permitted by law, ShinyHuntCards will not be liable for indirect, incidental, special, or consequential damages arising from the use of the website or purchase of a product.
Where liability cannot legally be excluded, our total liability relating to a particular order will not exceed the amount the customer paid for the product giving rise to the claim.
This limitation does not apply where prohibited by law or to liability that cannot legally be limited.
20. Governing Law
These Terms and Conditions are governed by the laws of the Commonwealth of Virginia, without regard to conflict-of-law principles.
Any dispute will be handled in an appropriate state or federal court located in Virginia, except where applicable consumer law gives the customer the right to bring a claim elsewhere.
21. Changes to These Terms
We may update these Terms and Conditions when our products, services, or legal obligations change. The updated version will be posted on this page with a revised “Last updated” date.
Changes will apply prospectively unless applicable law permits otherwise.